Introduction

Friends of Haughmond Hill (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.

Information We Collect That You May Provide

• Name
• Address
• Email address
• Personal concerns and impacts related to the quarry proposal
• Donation  payment information (processed by WooPayments)

Automatically Collected Information

• Page views and navigation patterns
• Browser type and device information
• Failed search queries (to improve our content)
• Session data

How We Use Your Information

We use your information to:

• Process donations
• Send confirmation emails (if you provide an email address)
• Improve our website content and user experience
• Track search patterns to identify gaps in our resources
• Understand which pages and features are most used

Payment Processing

Donations are processed through WooPayments. We do not store your payment card details. WooPayments full range of policies can be read here.

Email Communications

If you provide an email address for donations or adoptions, you consent to us storing it for confirmation purposes. Your email will not be shared with third parties or used for marketing without your explicit consent.

Data Retention

We retain your information for:

• Donations and adoptions: Duration of the campaign plus 6 years for accounting purposes
• Analytics data: 24 months
• Failed searches: 12 months

Your Rights

• Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

To exercise these rights, please contact us at [email protected]

Cookies and Tracking

We use essential cookies for website functionality. We do not use advertising or third-party tracking cookies. Analytics data is collected to understand site usage but is not used to identify individuals.

Data Security

We implement appropriate technical and organisational measures to protect your data, including secure hosting with Iomart and encrypted transmission of sensitive information.

Third-Party Links

Our website contains links to external sites (e.g., planning portal, government websites). We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]